2018 Annual Overseas Sales Meeting is Convened in Higer Bus

The east wind comes back with the spring to make the flowers bloom. The 2018 annual overseas sales meeting was held in the company on February 21. Chen Dulian (Secretary of the Party Committee and Chairman), Huang Shuping (Managing Director), Zhang Zhihao, Xu Jianzhong & Qiu Yuanhong (Deputy General Managers), Li Ping (Chief Financial Officer), Xie Jianghong (Director of Customer Service), Zhang Lijian (Chief Human Resource Officer), Li Chun (Chief Engineer), Jiang Haifeng (General Manager of Overseas Sales Company ) and other leaders attended the meeting. The heads of each division of the oversea sales system in various regions and functional departments summarized the work in 2018, and arranged the work plan for 2019.

With the unity and practical work of the overseas sales system in 2018, the international competitiveness of Higer brand has been improved, and the export of 3,674 vehicles has been achieved with the sales volume of RMB 1.408 billion. By the end of 2018, Higer Bus has exported vehicles to over 120 countries and regions, with an inventory of 50,000 vehicles in the overseas market.

 


Jiang Haifeng, General Manager of Overseas Sales Company reviewed the key work results of 2018 overseas sales, and pointed out the highlights and shortcomings. In 2018, the annual objective of overseas sales has been achieved, KD project boomed, and breakthroughs have been made in projects such as Syria, Cambodia and South Korea; in the meanwhile, there were also the problems such as unsatisfactory sales of new energy products, slow development of high-end market. At the meeting, Mr. Jiang also proposed the 3S strategy: Stabilize (stabilize the market), Sustain (sustainable development), Stretch (market expansion with all efforts), hoping that various departments guard against arrogance and impetuosity while making achievements and make persistent efforts to achieve more good results in 2019.

 

Xie Jianghong, Director of Customer Service, pointed out that in 2018, the service planning for the overseas market has been in place, the intentions have been timely followed up, service data has been prepared in advance, and spot check of new vehicles in the factory and pre delivery inspection (PDI) at the arrival of new vehicles have been carried out; however, in terms of parts sales, the employees were less active in initiative marketing, lacked the timeliness of parts, and the parts network was not stable. In 2019, the oversea services should focus on ensuring the completion of parts task, improving service planning, improving service quality, and providing service guarantee for overseas sales.

 

Xu Jianzhong, Deputy General Manager, proposed at the meeting that in 2019, overseas sales need to be improved in four aspects: increase of market shares, improvement of order quality, enhancement of risk control capability, and promotion of brand image. Attention should be focused on the market shares and brand promotion of key markets for overseas sales work to establish bases; the development of overseas new energy products and markets should be accelerated; market survey and product planning should be organized to gradually realize the transformation of overseas product development order-driven to market-driven; the quality improvement of high-end market products should be coordinated; the capability improvement of KD project should be coordinated; the risk control capability should be improved from a global perspective.

 

Huang Shuping, Managing Director, pointed out in his speech that the overseas team is the youngest one of the company. Overseas sales have contributed a lot in the growth of company business against the trend in 2018. In particular, the account receivables were managed and controlled effectively, the awareness of risk control has been greatly improved; the new overstock has been strictly controlled, and the inventory has been processed in time; the service guarantee has been effective, greatly safeguarding the expansion of overseas market, especially the new energy vehicle export market.

 

Mr. Huang also emphasized that there were also shortcomings in overseas sales. First, although the business was increased to some extent, it was still lagging far behind its competitors. Markets of many countries were still not entered, with a low coverage. Second, the improvement in overdue stock was slow, and the relevant person in charge should make great efforts in advancement in 2019. Third, the gross profit margin was not satisfactory.

 

Looking forward to 2019, Mr. Huang required the overseas sales to work in five aspects. First, an aggressive team should be built, and the existing personnel should be made full use of. It is guaranteed that the recruitment is successful, the personnel are assigned with right job, and they can be retained with satisfactory conditions. Second, the channels should be optimized. The problematic overseas market channels should be given up resolutely and changed in time. Third, product planning and targeted development should be done to improve the sales proportion of mainly sold products. Fourth, summary and reflection should be made on the explosive growth of KD project to improve the efficiency and lower the costs. In addition, it is necessary to conduct win-win cooperation with partners. Fifth, the preliminary results have been achieved in service capability building and localized employee building, which should be made a good use of. Mr. Huang said that in the future, the company will focus on improvements of business in overseas market, increase overseas investment and go out unwaveringly.

 

On behalf of the Party Committee of the company and the Board of Directors, Chen Dulian, Chairman and Secretary of the Party Committee, extended gratitude to the officers and employees of overseas sales system for their contributions to the development of the company. He had confidence in the young team of overseas sales and hoped that everybody can accomplish two persistence. First, the persistence in strategy strength. Efforts should be concentrated to fight a war of annihilation, and the main strategic attack direction should be developed, and then they should be overcome one by one. Second, the persistence in the “walking on two legs”. The “expanding of the market” and the “retaining of customers” should be combined so that the market can be expanded and the customers can be retained. Mr. Chen called on everyone to embrace responsibility with passion guided by the socialist ideology with Chinese characteristics in a new era led by President Xi Jinping and the spirit of the 19th CPC National Congress, put the various requirements of the company into effect with the realistic and practical style of work, give the exemplary and vanguard role of the Party members of overseas sales and service system into full play, further improve the overseas market shares, consolidate the position in the industry and accomplish the goal.

 

The 2018 outstanding overseas sales teams, top ten teams, excellent technicians were also commended at the meeting.


سياسة الخصوصية


PRIVACY STATEMENT

We understand theimportance of privacy to you and will fully respect your privacy. This PrivacyStatement is intended to help you understand the personal information weprocess and how we ensure that your rights and privacy are respectedaccordingly, in an easy-to-read and navigable form.


Please read thefollowing sections to learn how we collect, use, and protect your personal dataand your rights as a data subject. This statement applies to the products andservices provided by Higer Bus Company Limited (" Us ", "our" orthe "Company").


1. How do we get the data

We may collect thefollowing two types of data:

* Data from or about you

* Data from you or about your vehicle


When you communicate with us prior to purchase

When you visit ourwebsite and contact our business personnel regarding product information(including on-site, telephone, email, online instant messaging, etc.), we maycollect personal data from you or about you for the purpose of communicatingwith you and processing your request.


Personal data from you or about you

Data category

Data description

Usage

Contact information

Contact person, contact number, address, location, E-mail

Communicate with you, process your requests and provide products or services for you


When you are a customer of Higer Bus

If you are the ownerof product or service of Higer Bus, we may also collect information from orabout you, your vehicle, for the delivery of your order and to fulfill yourservice request.


Personal data from you or about you

Data category

Data description

Usage

Order information

Vehicle series/model, contact person, contact number, email address, dealer name and address

Order delivery and fulfill your service request

Financial information

Payment method, account information

Process your payment


Information from or about your vehicle

Data category

Data description

Usage

Vehicle data

Vehicle series/model, factory number, vehicle identification number (VIN code), TBOX code, SIM card number, vehicle configuration, vehicle location data

Meet your product and service requests

Safety analysis data

Data on vehicle performance, usage, operation and vehicle health, log information, cybersecurity monitoring data

Provide you with vehicle maintenance (including vehicle remote diagnostics) and continuous improvement of your vehicle based on your consent or a contract we have with you

Vehicle maintenance record

service date, mileage, maintenance information description, maintenance cost, part details

Provide you with continuous maintenance service

Typically,you provide this data to us, but in some cases, we may collect data about youfrom third parties or public records. We protect data obtained from such thirdparties in accordance with the practices described in this Privacy Statement.


2. Howdo we use data

We may process the data we collect for the following purposes:

i.  Communicate withyou, respond to your needs, and fulfill your requests;

ii. Perform contractualobligations, such as: provide services that customer requested, provideon-board functions on demand, provide remote diagnostics, remote monitoring,and support vehicle maintenance;

iii. Continuous improveour products and services.


We will not sell your personal data to any person or organization at anytime for any purpose whatever.

If you would like to review, modify your data, or withdraw your consent,you can contact us by email to Privacy@higer.com

Data may be processed electronically in IT systems or manually in paperform. Data processing will comply with the principles of fairness, legality andtransparency throughout its life cycle and comply with applicable laws andregulations to ensure data security and confidentiality.


3. Impact of failure to provide data

Submissionof data was never mandatory. However, failure to provide the required data,which is marked as required, may prevent us from providing the services orproducts you require, or may cause us to provide the services or products yourequire less than ideal. On the other hand, if the data marked as optional isnot provided, you can obtain the service or receive the product in any case.


4. How do we share your data

We are a company specializing in themanufacture of buses, and subject to compliance with applicable laws and regulations regarding datastorage and cross-border transfer of data, data may be shared and passed on tothe trustee, such as: Our subsidiaries, affiliates, and joint ventures, serviceproduct suppliers, authorized resellers, distributors and business partners inor outside the People's Republic of China in which we are directly orindirectly involved have specific contractual obligations and may only use themfor the purposes described above.


Data may be provided to othertrusted trustees in order to fulfill legal obligations, manage and maintain thesecurity of the Company, protect the rights or property of the Company, andrespond to orders from relevant government authorities.


In such cases, the abovecompanies or organizations must strictly comply with our privacy and dataprotection requirements and must not use the personal data they receive from usfor any other purpose.


5. Cross-border data transmission

Higer Bus CompanyLimited is committed to the researchand development, production, and sales of large, medium and light passengercars, with a market covering nearly 150 countries and regions. In order toprovide you with products or services, your data may be transferred to theterritory of the People's Republic of China, including storing such data indigital or physical databases managed on our behalf. Database management anddata processing are limited to the above data processing purposes, and we willperform the necessary assessments required by laws and regulations and meet therequirements of privacy protection laws to ensure that data is adequatelyprotected.


If you are located in the European Economic Area, we ensure that thecross-border transfer of your personal data is carried out in accordance withapplicable privacy regulations and that appropriate technical and organizationalsafeguards have been established. If you have any questions, please contact usat Privacy@higer.com.


6. Retain your personal data

For the purposes stated in the Statement, we will retain and maintain yourpersonal data in our systems and files for the shortest period permitted by lawand regulations, taking into account legal and contractual requirements whenapplicable, unless the storage period is extended for your benefit.


When the data is no longer necessary for the purpose for which it wasprocessed, the data will be deleted or stored in a form that does not allow theidentification of the data subject.


During the data retention period, if we receive your deletion request, wewill delete your personal data according to your request, unless it needs to beretained for a certain period according to the requirements of relevant lawsand regulations. In all cases, we will abide by the above principles and referto the professional advice of the Privacy Management Department.


7. Your rights to your data

You may exercise your rights under applicable laws and regulations,including:

* Right to access and gain information: you have the right to receive an explanation fromthe processor as to how your personal data is processed, for what purpose andwith whom it is shared, and the right to request access to your personal data.


* Right of correction: you have the right to request the processor to correct personal data thatyou may consider inaccurate and to request the completion of incompleteinformation.


* Right of deletion: you have the right to request the processor to delete your personal data subjectto applicable laws and regulations and company shall not be delayed without reason.


* Right of data portability: you have the right to request the processor totransfer your personal data to another designated processor without beingobstructed by the processor.


* Right to withdraw consent: you can withdraw your consent to the collection,storage and processing of your personal data at any time.


You can exercise these rights by contacting us at the following emailaddress: Privacy@higer.com


If you send us a request, we may need to obtain additional personalinformation from you to verify your identity and contact you if necessary. Thisinformation, as well as other data already in our possession, will be processedin accordance with applicable law to meet your request. When necessary, certaininformation may be transferred to a subsidiary or affiliate of Higer Bus CompanyLimited as a trustee to fulfill yourrequest. Your personal data will be processed for as long as it takes toevaluate and process your request, after which your data will be archived foran appropriate period so that we can demonstrate that the request has beenprocessed correctly and in a timely manner.


8. Updates to this Privacy Statement

This Privacy Statement sets out the details about your personal data that Higer Bus CompanyLimited collects and from time to timewe may develop new features or services that may require us to change thisPrivacy Statement if the scope and purpose of the data collected changes.


ThisPrivacy Statement is updated in  July , 2024 . We reserve the right to modify or update this Privacy Statement at anytime to adapt to changes in laws, regulations and our processes. We will postupdates on this site from time to time, and this information is effective atthe time of Posting. We encourage you to periodically review this Privacy Statementto understand how we protect your information.


9. Contact us

If you have questions or comments about privacy, or submit a request forprivacy data based on the data subject's rights, please contact us at Privacy@higer.com.