2018 Annual Overseas Sales Meeting is Convened in Higer Bus

The east wind comes back with the spring to make the flowers bloom. The 2018 annual overseas sales meeting was held in the company on February 21. Chen Dulian (Secretary of the Party Committee and Chairman), Huang Shuping (Managing Director), Zhang Zhihao, Xu Jianzhong & Qiu Yuanhong (Deputy General Managers), Li Ping (Chief Financial Officer), Xie Jianghong (Director of Customer Service), Zhang Lijian (Chief Human Resource Officer), Li Chun (Chief Engineer), Jiang Haifeng (Director of Overseas Sales Company) and other leaders attended the meeting. The heads of each division of the oversea sales system in various regions and functional departments summarized the work in 2018, and arranged the work plan for 2019.

With the unity and practical work of the overseas sales system in 2018, the international competitiveness of Higer brand has been improved, and the export of 3,674 vehicles has been achieved with the sales volume of RMB 1.408 billion. By the end of 2018, Higer Bus has exported vehicles to over 120 countries and regions, with an inventory of 50,000 vehicles in the overseas market.


Jiang Haifeng, General Manager of Overseas Sales Company reviewed the key work results of 2018 overseas sales, and pointed out the highlights and shortcomings. In 2018, the annual objective of overseas sales has been achieved, KD project boomed, and breakthroughs have been made in projects such as Syria, Cambodia and South Korea; in the meanwhile, there were also the problems such as unsatisfactory sales of new energy products, slow development of high-end market. At the meeting, Mr. Jiang also proposed the 3S strategy: Stabilize (stabilize the market), Sustain (sustainable development), Stretch (market expansion with all efforts), hoping that various departments guard against arrogance and impetuosity while making achievements and make persistent efforts to achieve more good results in 2019.

 

Xie Jianghong, Director of Customer Service, pointed out that in 2018, the service planning for the overseas market has been in place, the intentions have been timely followed up, service data has been prepared in advance, and spot check of new vehicles in the factory and pre delivery inspection (PDI) at the arrival of new vehicles have been carried out; however, in terms of parts sales, the employees were less active in initiative marketing, lacked the timeliness of parts, and the parts network was not stable. In 2019, the oversea services should focus on ensuring the completion of parts task, improving service planning, improving service quality, and providing service guarantee for overseas sales.

Xu Jianzhong, Deputy General Manager, proposed at the meeting that in 2019, overseas sales need to be improved in four aspects: increase of market shares, improvement of order quality, enhancement of risk control capability, and promotion of brand image. Attention should be focused on the market shares and brand promotion of key markets for overseas sales work to establish bases; the development of overseas new energy products and markets should be accelerated; market survey and product planning should be organized to gradually realize the transformation of overseas product development order-driven to market-driven; the quality improvement of high-end market products should be coordinated; the capability improvement of KD project should be coordinated; the risk control capability should be improved from a global perspective.

Huang Shuping, Managing Director, pointed out in his speech that the overseas team is the youngest one of the company. Overseas sales have contributed a lot in the growth of company business against the trend in 2018. In particular, the account receivables were managed and controlled effectively, the awareness of risk control has been greatly improved; the new overstock has been strictly controlled, and the inventory has been processed in time; the service guarantee has been effective, greatly safeguarding the expansion of overseas market, especially the new energy vehicle export market.

Mr. Huang also emphasized that there were also shortcomings in overseas sales. First, although the business was increased to some extent, it was still lagging far behind its competitors. Markets of many countries were still not entered, with a low coverage. Second, the improvement in overdue stock was slow, and the relevant person in charge should make great efforts in advancement in 2019. Third, the gross profit margin was not satisfactory.

Looking forward to 2019, Mr. Huang required the overseas sales to work in five aspects. First, an aggressive team should be built, and the existing personnel should be made full use of. It is guaranteed that the recruitment is successful, the personnel are assigned with right job, and they can be retained with satisfactory conditions. Second, the channels should be optimized. The problematic overseas market channels should be given up resolutely and changed in time. Third, product planning and targeted development should be done to improve the sales proportion of mainly sold products. Fourth, summary and reflection should be made on the explosive growth of KD project to improve the efficiency and lower the costs. In addition, it is necessary to conduct win-win cooperation with partners. Fifth, the preliminary results have been achieved in service capability building and localized employee building, which should be made a good use of. Mr. Huang said that in the future, the company will focus on improvements of business in overseas market, increase overseas investment and go out unwaveringly.

 

On behalf of the Party Committee of the company and the Board of Directors, Chen Dulian, Chairman and Secretary of the Party Committee, extended gratitude to the officers and employees of overseas sales system for their contributions to the development of the company. He had confidence in the young team of overseas sales and hoped that everybody can accomplish two persistence. First, the persistence in strategy strength. Efforts should be concentrated to fight a war of annihilation, and the main strategic attack direction should be developed, and then they should be overcome one by one. Second, the persistence in the “walking on two legs”. The “expanding of the market” and the “retaining of customers” should be combined so that the market can be expanded and the customers can be retained. Mr. Chen called on everyone to embrace responsibility with passion guided by the socialist ideology with Chinese characteristics in a new era led by President Xi Jinping and the spirit of the 19th CPC National Congress, put the various requirements of the company into effect with the realistic and practical style of work, give the exemplary and vanguard role of the Party members of overseas sales and service system into full play, further improve the overseas market shares, consolidate the position in the industry and accomplish the goal.

The 2018 outstanding overseas sales teams, top ten teams, excellent technicians were also commended at the meeting.

سياسة الخصوصية

PRIVACY STATEMENT

This Privacy Policy explains how the personal information (" Data ") you provide to and collected by Higer Bus Company Limited (" Us ", "our" or the "Company") through this Website will be processed in accordance with applicable laws and regulations.

We are committed to protecting and respecting your privacy.


1.    How do we get the data

The following data may be collected, processed and stored:


SCENARIO

PERSONAL DATA

Sales marketing

Contact person (such as legal representative/responsible person, agent, service return contact person), contact number, fax, gender, nationality, email address, hobbies, marital status, religion.

after-sale service

Contact person (such as: the person in charge of the maintenance station, service station salesman, repairman, repairer, car owner), nationality, contact telephone, fax, E-mail, contact address, ID number, account information;

Factory number, vehicle VIN code, vehicle license plate, total mileage, factory date, engine number, serial number, diagnostic data.

the use of vehicles

End function

Vehicle performance and operation data, such as vehicle component information, light signals, door signals, interior environment, vehicle electrical status, braking information, battery usage, engine data, tire status.

Vehicle and cloud interaction management

Location information, vehicle Vin code, vehicle operation data, such as braking, power, body status information.

Driver assistance alarm

Driver image information, positioning information, vehicle operation data, such as speed, steering, steering wheel Angle, braking, gear position, function switch information, fatigue warning information, blind area alarm information, blind area image information, driving area alarm information, vehicle front image information.

Remote upgrade and diagnosis

Vehicle brand, vehicle series, vehicle configuration, vehicle VIN code, vehicle ID, software version, hardware version, device ID, device key, diagnostic report, diagnostic log, location information.

vendor contact

Contact, phone, email, fax, address


Inaddition, in order to meet the requirements of laws and regulations such as2021/1341/EU R151/R159/R158, the external cameras and sensors installed on thevehicle are mainly used to collect video stream images for vehicle earlywarning to ensure vehicle safety, and will not collect any biological information from you. The data collected by such sensors will also not be usedto track you or identify you personally. We will install monitoring systems insome vehicles as specified by customers/dealers, the ownership of the data inthe monitoring system does not belong to us, and we will not process (includingbut not limited to collect, store, use, change, delete and other processing measures) any data in the monitoring system.

Typically,you provide this data to us, but in some cases, we may collect data about youfrom third parties or public records. We protect data obtained from such third parties in accordance with the practices described in this Privacy Statement.


2.    How do we use data

Wemay process the data we collect for the following purposes:

i.   Meet any specific information requests that you submit through the Website;

ii.  To discover and meet the needs of our current and potential customers (marketing),for example by conducting market research or conducting customer satisfactionsurveys, sending business communications and newsletters, and advertising abou tour products and services. All of these activities may be carried out by hardcopy, automatic or electronic means, including by letter or email, telephone (such as automated smart outbound, SMS, MMS, fax) and any other means (such aswebsites, mobile applications);

iii.  Fulfill our contractual obligations, such as: providing services required by customers,providing on-board functions on demand, providing remote diagnostics, upgradingand making maintenance plans, and providing support;

iv.   Share your information with our other subsidiaries and affiliates, as well as our network of authorized resellers and distributors, who may use the information to send business communications and advertise their products and services, orto conduct market research and customer satisfaction surveys.


Please note that you can withdraw your consent at any time by sending an email to Privacy@higer.com 


Data may be processed electronically in IT systems or manually in paper form. Datawill be processed and stored throughout its life cycle, in accordance with theprinciples of fairness, legality and transparency, and in compliance with applicable laws and regulations to ensure data security and confidentiality.


3. Impact of failure to provide data

Submission of data was never mandatory. However, failure to provide the required data,which is marked as required, may prevent us from providing the services orproducts you require, or may cause us to provide the services or products you require less than ideal. On the other hand, if the data marked as optional isnot provided, you can obtain the service or receive the product in any case.


4. How do we share your data

Weare a company specializing in the manufacture of buses, and subject to the applicable laws and regulations regarding data storage and cross-bordertransfer of data, data may be shared and passed on to the trustee, such as: Our subsidiaries, affiliates, and joint ventures, service product suppliers,authorized resellers, distributors and business partners in or outside the People's Republic of China in which we are directly or indirectly involved havespecific contractual obligations and may only use them for the purposesdescribed above.


Data may be provided to other trusted trustees in order to fulfill legal obligations, manage and maintain the security of the Company, protect therights or property of the Company, and respond to orders from relevant government authorities.


5. Retain your personal data


5.1 In order to provide you with products or services, your data may be transferred tothe territory of the People's Republic of China, including storing such data indigital or physical databases managed on our behalf. Database management anddata processing are limited to the above data processing purposes, and we willperform the necessary assessments required by laws and regulations and meet therequirements of privacy protection laws to ensure that data is adequatelyprotected.


5.2 For the purposes stated in the Cost Statement, we will retain and maintain yourpersonal data in our systems and files for the shortest period permitted by lawand regulations, taking into account legal and contractual requirements whereapplicable, unless the storage period is extended for your benefit.


When the data is no longer necessary for the purpose for which it was processed, thedata will be deleted or stored in a form that does not allow the identificationof the data subject, provided that we are not legally required or permitted tohold the data.


5.3 During the data retention period, if we receive your deletion request, we will deleteyour personal data according to your request, unless it needs to be retainedfor a certain period of time according to the requirements of relevant laws andregulations. In any case, we will comply with the above principles and theguidelines provided by the relevant privacy authorities in this regard.


6. Your rights to your data

Youmay exercise your rights under applicable laws and regulations, including:

Right to information andaccess: theright to receive an explanation from the processor as to how your personalinformation is processed, for what purpose and with whom it is shared, and theright to request access to your personal data.

Right of correction: The right to request theprocessor to correct personal data that you may consider inaccurate and tocomplete incomplete information, including by providing a supplementarystatement.

Right to deletion: The right to request theprocessor to delete your personal data without undue delay, subject toapplicable laws and regulations.

Right of data portability: The right to request theprocessor to transfer your personal data to another designated processorwithout being obstructed by the processor.

Right to withdraw consent: You can withdraw your consentto the collection, storage and processing of your personal data at any time.


Youcan exercise these rights by contacting us in the following ways:

Email to: Privacy@higer.com


If you send us a request, we may need to obtain additional personal information from you to verify your identity and contact you if necessary. Thisinformation, as well as other data already in our possession, will be processedin accordance with applicable law to meet your request. When necessary, certain information may be transferred to a subsidiary or affiliate of Higer Bus Company Limited asa trustee to meet your requirements. Your personal data will be processed foras long as it takes to evaluate and process your request, after which your data will be archived for an appropriate period of time so that we can demonstrate that the request has been processed correctly and in a timely manner.


7. Updates to this Privacy Statement

This Privacy Statement is updated in September , 2024 . We reserve the right to modify orupdate this Privacy Statement at any time to adapt to changes in laws,regulations and our processes. We will post updates on this site from time to time, and this information is effective at the time of Posting. We encourage you to periodically review this Privacy Statement to understand how we protect your information.